Groups

Group is a structure of your project for its easy management and one of the basic data that must be entered. A group can stand for a whole residential complex consisting of many houses, units, and apartments with thousands of users, or it can be a separate house or apartment, including one user.     

For example, you can create a root group for a residential complex, and assign an administrator to this group who will install, configure, and monitor the whole system of this complex. Then, you can create subgroups for each house, and assign a manager for each of them (security guard or concierge) to register new users (tenants), be responsible for issuing access identifiers, and monitor the system.

By creating groups and adding users you give them access to devices, restrictions, and all other possibilities of the group, e.g. in one house (group) there is an elevator controller and users can use its features, but in another, there is no such option as an elevator controller is not installed.    

In the tab, you can create groups and manage them: add new subgroups, devices (previously added in the corresponding tab), and users (previously added in the corresponding tab) to the group/subgroup, etc.  


There are 2 options for creating a group: Add root group and Generate root groups. If the building is not very big and has few units, it is better to add a root group. Generating root groups is better for quickly creating a large number of groups and subgroups for complex projects (a lot of buildings, units, etc.).

How to add root group

  1. Go to the Groups tab in the User management section.
  2. Click Add group and select Add root group.
  3. Enter a group name.
  4. Select its type: if the group is for building, unit, floor, apartment, or custom (for parking or service rooms).  
  5. Enter a logical address: depending on the group type it can be Building No., Unit No., Floor No., or Apartment No. 
  6. Add a description, if necessary.
  7. Select users (must be previously added in the Users tab).
  8. Select devices (must be previously added in the Devices tab) installed in the place for what you are creating the group. 
  9. Create access restrictions or select from already created. After clicking you will be redirected to the corresponding tab where it is possible to create restrictions. 

    Applying access restriction is obligatory. This parameter helps to connect groups, devices, and users. 

  10. Enable and configure forward settings if necessary to redirect calls from devices/users added to the group to other devices.    

    More details about the configuration you can find here. Forward rules will be applied to all group users.   

  11. Click the Save button in the low left corner when all required data is entered.

How to generate root groups

  1. Go to the Groups tab in the User management section.
  2. Click Add group and select Generate root groups.
  3. Click Add group in the opened window.
  4. Select groups type: if the group is for building, unit, floor, apartment, or custom.
  5. Enter groups name.
  6. Indicate the number of buildings for which you need to create groups.
  7. Set the number from which the numbering of buildings starts.
  8. Click plus icon to add subgroups (e.g. Unit) and enter the same information for this section: type names, amount of units in one building, and the number from which the numbering starts.
  9. Add and set the same settings for floors and apartment subgroups.

    When entering the apartment amount, enter a general value of apartments on the one floor, not their No.

  10. If there are any specific subgroups (parking or service rooms), you need to create and select a custom group type.

    For each group, by clicking you will expand additional parameters to set:   

    • the number from which the numbering of logical addresses will start. To do this tick the Start number field and enter the required value in the Logical address field;
    • number/s which will be excluded from the numbering (exceptions);  

    As a result, groups will be created according to your settings:  

  11. When all data is entered click Generate and all groups will be created according to the entered data. 
  12. Check the correctness. Open the Settings tab to edit entered data. 
  13. Save generated groups and then add previously registered users, devices, or access restrictions.

When adding a device to a group be careful with the place of its installation, whether it's a unit, floor, or user apartment. So, you need to add the device to the corresponding group.

You can edit a root group and add a new subgroup/user/device by clicking 3 dots near the necessary group name. After selecting the option, the corresponding menu will open.  


If you click 3 dots near the user name, you can edit/delete their profile or add a new identifier or virtual number.