All devices (panels, controllers, monitors) must be added to the Link server to associate physical devices with data on the server. Adding a device to the Link server gives the ability for remote interaction and monitoring.


In the tab, you can add a new device, check already added device settings, editor deletethem. Also for each device, there is the ability to cope information, start initialization (only for SP-03), restart the task queue, and synchronize device data (to send to a device all information about settings, identifiers, users, etc., that the server has) .   



 Synchronize device data feature can be useful to automatically fill renewed device with existing data. For example, after replacing a broken device.

How to add a device to the Link server

  1. Go to the Devices tab of the Device management section.
  2. Click plus icon in the left low corner.
  3. Enter the device name.
  4. Select its type: panel, monitor, access controller.
  5. Select the device model.
  6. Indicate the device Serial number (check the Dashboard tab of the device web interface or device box).
  7. Select a group/subgroup where the device is installed.
  8. If necessary, set panels location geodata. This data is required for the Link app, when a visitor with a pass (added to Apple Wallet) approaches the available panel (with location), the pass will be automatically shown.
  9. Add a description, if necessary.
  10. Enable using a camera to identify license plates, if necessary. 
  11. Allow remote lock opening (from the device web interface, via API), if necessary. 
  12. Enter network settings for server and panel interaction:

For correct server functioning, all devices must be added to the access rules that apply to the corresponding groups. 

    • select the appropriate communication protocol: HTTP or MQTT (is recommended to use);
    • enter the device IP address and port (for HTTP only);
    • enter login and password that are used to enter the device web interface;
    • indicate server interaction password (is created in the Management system section (Network tab) of the device web interface).

Also, the same network settings as for the server must be entered in the device web interface. The management system must be enabled for the device:

  1. Log in to the device web interface. By default, the username is admin, and the password is 123456.

  2. Go to the Network tab > Management system section.

  3. Select the necessary protocol: HTTP or MQTT (is recommended to use) in the Mode field.

  4. Enter all required data. 

  5. Submit settings.

 Detailed instructions are here.

13. Click the Save button in the left low corner when all required data will be entered.

Remote device configuration

While adding a device to the Link, you can enter SIP, Network, and Address settings and send them on the device (enable this option in the Device settings section). This opportunity allows remotely preparing the device for functioning. 

The following settings can be entered:

  • SIP settings that are required for calls via SIP protocol. For correct SIP functioning, you must: 
    • enable SIP;
    • enter SIP server address (realm) that can be represented by both an IP address and a domain name, e.g.;
    • enter SIP server proxy that can be represented by both an IP address and a domain name, e.g. Before the proxy address, you must enter "sip:";
    • server STUN IP address, e.g.,;
    • port of the STUN server, e.g., 19302;
    • SIP number (login);
    • password for the SIP number;

  • Network settings that are required for access to the device and interaction with it. In this section, you can: 
    • enable/disable DHCP connection to get or not the following network settings automatically.
    • enter device IP address;
    • enter subnet mask;
    • indicate the main gateway;
    • enter DNS server address;
  • Address settings that are required for device correct display in the intercom system and connecting between devices. If you are adding a panel, you must select panel operation mode (more details are here). Building No., Unit No., Floor No., Apartment No. and Device No. must be indicated depending on the device type. 

  • for an elevator controller the following settings can be done: 
    • enable/disable sending of settings on device; 
    • select available mode: Up (an elevator moves only in the upward direction), Down (movement is only in the downward direction), Up and down (both directions are available), Access by identifier (movement only to those floors that are available for the used identifier);
    • select relay type: COM-NO/COM-NC;
    • set the time during which the relay will be switched;
    • set lift release time (during which relay will be closed/opened) for identifier and for API call;
    • enable/disable the switching relay when turning on the device;
    • createa list of floors (depending on number of available relays) and corresponding relays for a unit;
    • enter Floor No. and Relay No. that connected to each floor at the controller;
    • endicate whether the floor is public or not. Users will always have access to the public floor despite their identifier settings;
    • select apartments located on each floor;

Filter for devices display 

There is a filter by name, device type, and IP domain. So, you can configure a flexible data display and quick search. To do this, you need to click the Add filter button and set the necessary parameters. For some searches, results can equal your search (so to be exactly as you indicate), or they can be less, great than your parameter, or contain (has) it. You can select a few parameters and choose whether the results will match all filters or any of them.

In addition, you can save your search parameters for further use by clicking the corresponding button. All saved parameters are displayed after clicking the Segments button.